Governing Law

Through your use of Plusfi or the Services, you agree that the laws of the State of Lithuania shall govern any matter or dispute relating to or arising out of this Agreement, as well as any dispute of any kind that may arise between you and the Company. In case any litigation specifically permitted under this Agreement is initiated, the Parties agree to submit to the personal jurisdiction of the state and federal courts of Vilnuis, Lithuania. Any claim or lawsuit arising out of or in connection with this Agreement shall be interpreted and enforced by the laws of the Republic of Lithuania.
The Parties agree that this choice of law, venue, and jurisdiction provision is not permissive, but rather mandatory in nature. Any claims or disputes will be settled before the competent court in Vilnuis, the Lithuania, unless legislation or international conventions mandatorily prescribe otherwise.

Our Services

Plusfi is a financial technologies services provider and acts as such by creating, hosting, maintaining and providing Plusfi Services our website, mobile application or API (altogether referred to as “Plusfi Platform”).

Plusfi Services refers to the services which enable you and other users congregated on the Plusfi Platform to –
(a) invest and reinvest using (“cryptocurrency ”) via a cryptocurrency wallet to Plusfi;
(b) Withdraw and transfer (“refill transactions) via wallet in Plusfi (altogether referred to as the “Plusfi Services”)

Imprint

Liability for content

The posts available on the web pages are only for general information and not for advice in specific cases. We endeavor to ensure that all information and data on the website is correct and up-to-date in accordance with § 7(1) of the German Telemedia Act (TMG). However, no liability is assumed for the correctness, completeness, up-to-dateness or quality of the information and data provided in accordance with §§ 8 to 10 of the German Telemedia Act (TMG). Liability for the content of the retrievable information is excluded provided that it is not intentional or grossly negligent false information. Obligations to remove or block the use of information in accordance with general laws remain unaffected. However, this liability is only possible from the time we become aware of a concrete legal infringement. As soon as we become aware of corresponding legal infringements, we will remove this content immediately. Responsible for the content in accordance with Section 18 State Media Treaty : Andreas Torner

Eligibility

To be eligible to use or access the Plusfi Platform and the Plusfi Services, the following conditions must be met by you –
(a) must create a Plusfi user account on the Plusfi Platform;

(b) as an individual, be at least 18 or be of legal age to form a binding contract under applicable laws;

(c) as an individual, legal person, or other organization, you have full power, authority and capacity to accept these Terms of Use;

(d) as an employee or agent of a legal entity, you must have the full power, authority and capacity to accept these Terms of Use on their behalf and bind such legal entity to these Terms of Use;

(e) you have not been previously restricted from using or accessing the Plusfi Platform and Plusfi Services

(f) your use of Plusfi Services will not violate any applicable laws and regulations applicable to you, including but not limited to regulations on anti-money laundering, anti-corruption, and counter-terrorist financing.

KYC Information

You hereby acknowledge that in order to use or access the Plusfi Platform or Plusfi Services, you must provide us with correct and updated Personal Information.

Personal Information may include –identity data, identity documents, transaction data, and technical data. Your Personal Information shall be properly protected and kept confidential at all times.

We may use, process, store and transfer your Personal Information in order to –
(a) provide Plusfi Services to you;
(b) comply with applicable laws and regulatory requirements;
(c) secure your Plusfi user account and maintain data and information security;
(d) verify the identity details and bank account details which you provide to us;
(e) protect our vital interests and that of others;
(f) provide service communications;
(g) provide customer service;
(h) facilitate corporate reorganisations; and
(i) implement direct marketing campaigns.

Security and unauthorised use

Plusfi remains committed to providing adequate data and information security to ensure that the detection and prevention of fraudulent and unauthorised access to Plusfi user accounts, however, it is of utmost importance that Plusfi Users treat the credentials used to access Plusfi Platform as confidential information and avoid the disclosure of same to anybody.

You hereby agree that you are responsible for maintaining adequate confidentiality and control of any and all credentials that you use to access the Plusfi Services or Plusfi Platform.

You acknowledge that Plusfi shall not in any way be liable for any loss, damage or costs caused by authorized or unauthorized use of your Plusfi user account credentials.

Plusfi will never request for your credentials via email, SMS, phone call or any other means of communications other than the Plusfi Platform. If you receive such communication, please disregard and contact us below –

Customer Service Desk
Email address: support@plusfi.io_

You should immediately notify Plusfi if you believe there has been an unauthorized transaction or unauthorized access to your Plusfi user account or your password or PIN has been compromised.

Transaction Cancellation, Modification or Refund.

Users must verify transaction amount or reference numbers where applicable before confirming Payout on the Plusfi Platform.

Payments for cryptocurrency transactions or refill transactions made on the Plusfi Platform are non-refundable, irrevocable and cannot be changed after the transaction is confirmed by the user.

Payment Methods

All payment methods are crypto currencies except specified to ensure security.

Responsibility

Plusfi takes responsibility for all aspects relating to the Plusfi Services, customer service and support, and dispute resolution.

Customer Privacy Policy

Plusfi shall take all reasonable steps to protect the personal information of users in accordance with applicable data protection laws and our privacy policy which is available and can be downloaded at https://Plusfi.co/privacy

For the purpose of this clause, "personal information" shall be defined as detailed in The General Data Protection Regulation 2016/679 (“GDPR”). The GDPR can be accessed and downloaded at https://gdpr.eu/tag/gdpr/

No Financial Advice

All contents published on the Plusfi Platform or communicated through Plusfi’s social media pages and blogs or by any employee, agent or affiliate of Plusfi are for informational or marketing purposes only. No contents or communication may be deemed to constitute professional and/or financial advice.

Our Website is for informational purposes only and no information contained therein may be deemed to constitute legal advice or an exhaustive statement of the law.

You are solely responsible for any decision to store, invest and withdrawing, and such decision should take into account your risk tolerance and financial circumstances. For more information on the risks involved, see Risks and the Risk Warning on the Plusfi website. You should consult your legal or tax professional in relation to your specific situation

Prohibited Activities

During the use of the Plusfi Platform or Plusfi Services and in the course of your interactions with Plusfi, affiliated third parties or other Plusfi users, you will not –

(a) Breach this Terms of Use, any policy and/or any agreement that you have agreed to with Plusfi;

(b) Breach any applicable laws and regulations;

(c) Engage in or facilitate fraudulent activities;

(d) Infringe on Plusfi or any third party's copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy;

(e) Sell counterfeit goods and/or product or service that is prohibited by law or is contrary to public order or good moral;

(f) Act in a manner that is defamatory, trade libellous, threatening or harassing to Plusfi, our employees, agents or other Plusfi users;

(g) Provide false, inaccurate or misleading Personal Information;

(h) Engage in potentially fraudulent or suspicious activity and/or transactions;

(i) Receive or attempt to receive chargeback from both Plusfi and a Merchant, bank or card issuer for the same transaction during the course of a dispute;

(j) Take any action that imposes an unreasonable or disproportionately large load on our infrastructure; and

(k) Facilitate any viruses, trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or Personal Information;

Termination and Restriction of Access

You hereby acknowledge that Plusfi reserves the right to restrict access to your Plusfi account and/or the termination of this Agreement upon the reasonable suspicion that you have contravened any of the terms and conditions contained in this Terms of Use

Plusfi, in its sole discretion, reserves the right to terminate this Agreement and/or access to the Plusfi Services and Plusfi Platform for any reason and at any time upon notice and payment to you of any unrestricted funds held in your wallet.

If we limit access to your Plusfi user account, including through the placement of a lien, we will provide you with notice of our actions, and the opportunity to request restoration of access if, in our sole discretion, we deem it appropriate. Further, you acknowledge that Plusfi’s decision to take certain actions, including limiting access to your Plusfi user account, may be based on confidential criteria that is essential to our management of risk, the security of other Plusfi users’ accounts and the Plusfi system. You agree that Plusfi is under no obligation to disclose the details of its risk management or its security procedures to you.

Disclaimers and Limitation of Liability

THE Plusfi SERVICES AND PLATFORM ARE PROVIDED “AS IS” AND WITHOUT ANY REPRESENTATION OF WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. Plusfi, OUR PARENT AND AFFILIATES, OUR OFFICERS, DIRECTORS, AGENTS, JOINT VENTURES, EMPLOYEES AND OUR SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Plusfi does not have any control over the products or services that are paid for with Plusfi Services and Plusfi cannot ensure that a Merchant you are dealing with will actually complete the transaction or is authorized to do so. Plusfi does not guarantee continuous, uninterrupted or secure access to any part of the Plusfi Services, and operation of our site may be temporarily suspended for maintenance or upgrade or interfered with by numerous factors outside of our control. Plusfi will make reasonable efforts to ensure that service requests are processed in a timely manner, but Plusfi makes no representations or warranties regarding the amount of time needed to complete processing because the Plusfi Services are dependent upon many factors outside of our control, such as delays in the banking system or delays by partners and vendors.

To the maximum extent permitted by law, Plusfi and its subsidiaries and affiliates, officers, directors, agents, employees or suppliers shall not be liable to any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with any use of, or inability to use of the Plusfi Platform, any content displayed on Plusfi Platform and any linked third-party websites.

Furthermore, By using our crypto exchange platform, you acknowledge and agree that we are not liable for any loss of funds or assets due to hacking, cyber attacks, Bugs in the system or any other security breaches. We take reasonable measures to secure our platform, but we cannot guarantee absolute security against all possible threats.

You also agree that any funds or assets deposited on our platform are at your own risk. We recommend that you take necessary precautions to safeguard your funds and assets, including but not limited to using strong passwords, enabling two-factor authentication, and keeping your login credentials confidential.

In the event of a security breach, we will make every effort to mitigate the impact and recover any lost funds or assets. However, we cannot guarantee a full recovery, and we will not be held liable for any losses incurred as a result of the breach.

By using our platform, you also agree to comply with all applicable laws and regulations, including but not limited to anti-money laundering and know-your-customer requirements. We reserve the right to terminate your account or restrict your access to our platform if we suspect any illegal or fraudulent activity.

These terms and conditions are subject to change at any time without prior notice. Your continued use of our platform constitutes your acceptance of the updated terms and conditions.

Changes

Plusfi reserves the rights to make changes to this Terms of Use without notice. You are required to visit this page regularly as your continued use of the Plusfi Platform or Plusfi Services will be deemed as an unconditional acceptance and agreement to be bound by the revised Terms of Use.

Notwithstanding the foregoing, will do our best to notify you of any changes to the Terms of Use and any such notice will be published on the Plusfi Platform by posting same on our website, sending push notifications through on the mobile app or sending an email to the email address associated with your Plusfi user account.

Acknowledgement

By using service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.

Contact Us

Please send your feedback, comments, requests for technical support:
By email: support@plusfi.io.